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Privacy Policy

Privacy Policy

At Homecare24, we respect your privacy and are committed to keeping your personal information safe and secure. We understand that when you share your details with us, you trust us to handle them responsibly.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Your Privacy Matters to Us

We follow strict security practices to keep your information protected at all times. Any personal details shared with us are kept confidential and are never sold to third parties.

We may only share information when required for providing services, improving user experience, or when legally necessary.

Information We Collect

Information You Share With Us

When you contact us, book a service, or fill out a form on our website, we may collect information such as:

  • Name
  • Phone Number
  • Email Address
  • Address (if required for service delivery)
  • Health-related details shared for medical support services

We only collect information that helps us provide better healthcare and support services.

Information Collected Automatically

When you visit our website, some basic technical information may be collected automatically, including:

  • Device type and model
  • Browser type
  • IP address
  • Network information
  • Website usage activity

This helps us improve website performance and user experience.

Location Information

In some cases, we may collect approximate location details through your IP address or device location settings. This helps us provide location-based healthcare services and faster assistance.

How We Use Your Information

The information collected by Homecare24 is used to:

  • Provide healthcare and homecare services
  • Respond to your enquiries and support requests
  • Improve our website and services
  • Personalize your experience
  • Maintain service quality and security
  • Contact you regarding appointments, updates, or support

We may also use trusted third-party tools for analytics and website improvement purposes.

Cookies

Our website may use cookies to improve browsing experience and website functionality. Cookies help users navigate the site more efficiently.

We do not store sensitive personal information, such as card details, through cookies.

Third-Party Links

Our website may contain links to external websites. Please note that their privacy policies may be different from ours. We recommend reviewing their privacy policies separately before sharing any information.

Data Security

Homecare24 uses appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we work hard to keep your data secure, no online platform can guarantee complete security at all times.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, you can contact us anytime:

Homecare24
📧 Email: homecare0409@gmail.com